Key Responsibilities:

Training Coordination and Implementation

• Coordinate, implement, and monitor performance-based and skills development training programs that support employee growth, operational efficiency, and continuous improvement.
• Ensure training programs are aligned with organizational objectives, competency standards, and regulatory requirements.

Training Needs Assessment and Data Analysis

• Conduct regular training needs assessments using performance evaluations, productivity data, and operational reports.
• Analyze training-related data, including ratios, averages, completion rates, and assessment results, to identify skill gaps, trends, and potential future capability risks.

Career and Talent Development Support

• Support internal career development initiatives by coordinating mentoring, coaching, and structured learning activities for identified employees and high-potential talents.
• Assist in the development of individual development plans (IDPs) based on performance and competency assessments.

Learning Resources and External Training

• Research, evaluate, and recommend relevant external seminars, workshops, certifications, and training programs that contribute to employee skills enhancement and professional growth.
• Assess the effectiveness and return on investment (ROI) of training programs and recommend improvements as necessary.

Job Qualifications:

• Education: Bachelor’s Degree in Psychology, Human Resource Management, Business Administration, or a related field.
• Experience: At least 3–5 years of HR experience, preferably in a financing or banking environment, with direct exposure to training and development functions.
• Technical Skills:
  • Advanced proficiency in MS Excel, including formulas, pivot tables, ratios, averages, dashboards, and training effectiveness trackers.
  • Ability to analyze performance and training data to identify gaps and predict future training needs.
  • Familiarity with Learning Management Systems (LMS) and training documentation.
  • Knowledge of AI integration, data analytics tools, or digital HR platforms is an advantage.
• Competencies:
  • Excellent verbal and written communication skills.
  • High emotional intelligence (EQ) for effective conflict resolution, coaching, and employee engagement.
  • Strong analytical and problem-solving skills.
  • High attention to detail and ability to handle confidential information with professionalism.

Benefits:

• Very Competitive Salary with Annual Increases
• Car Plan
• Mid year Bonus (14th Month Pay)
• Performance Bonus (15th-16th Month Pay)
• Per Diem for branch visits
• Travel Incentives (Local or Abroad) with all expenses covered
• Employee Investment Opportunities

Comprehensive Health Benefits:

• Health Maintenance Organization (HMO)
• Medical and Dental Allowance
• Life Insurance

Company Provided:

• Mobile phone
• Birthday Cake with Gift Certificate
• Complimentary breakfast every workday
• Lunch Allowance
• Monthly Employee Engagement Events
• Team Meeting Lunch Outs