About the role
We are looking for a dynamic, organized, and results-driven Sales & Operations Officer-in-Charge (OIC) to oversee the overall operations of our Satellite Office while driving sales growth and ensuring an efficient, well-managed workplace environment. The ideal candidate will be responsible for sales performance, office administration, procurement, facilities management, and employee welfare. This role requires a proactive leader who can balance business development initiatives with operational excellence to support both employees and clients effectively.
Key responsibilities
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Achieve monthly, quarterly, and annual loan booking and business generation targets.
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Promote the Company's financing products and services to SMEs and qualified borrowers by identifying their financing needs and recommending suitable loan solutions.
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Build and maintain strong relationships with clients, referral partners, and business networks to generate new loan opportunities.
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Source new accounts through field activities, referrals, and strategic partnerships.
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Assist clients throughout the loan application process and ensure excellent customer service from inquiry to loan release.
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Prepare sales reports, forecast, and monitor market trends to support business growth.
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Oversee the daily operations of the satellite office and ensure compliance with Company policies and procedures.
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Monitor the timely and accurate processing of loan applications and coordinate with Branch / Head Office for efficient loan release.
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Manage general office administration and day-to-day office requirements.
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Oversee procurement activities, including sourcing, evaluating, and coordinating suppliers, service providers, and office equipment purchases.
About you
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Bachelor's Degree in Business Administration, Finance, Management, Economics, or any related field.
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At least 1–2 years of relevant experience in sales, business development, account management, or branch operations, preferably in the financing, banking, lending, or financial services industry.
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Experience in generating loan accounts, handling SME clients, or managing client relationships is an advantage.
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Strong understanding of lending products, credit processes, and customer service principles is preferred.
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Proven ability to achieve sales targets and develop business through networking, referrals, and strategic partnerships.
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Commendable communication, negotiation, and relationship-building skills.
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Strong analytical, problem-solving, and organizational abilities with attention to detail.
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Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
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Self-motivated, results-oriented, and able to work effectively in a fast-paced environment with minimal supervision.
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Demonstrated leadership skills with the ability to coach, motivate, and guide team members toward achieving business objectives.
Benefits
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Company Christmas gift
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Company events
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Health insurance
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Life insurance
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Opportunities for promotion
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Paid training
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Promotion to permanent employee
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Staff meals provided